AT&T Inc. (NYSE:T) Works Towards Improving Call Quality With Partners


Dallas, Texas 04/11/2014 (FINANCIALSTRENDS) –  AT&T Inc. (NYSE:T) finally seems to be acting on the repeated call quality issues and complaints that it was receiving at the “New York City’s underground subway stations” from hundreds of thousands of its network users.

The telecom services provider has announced that it has expanded the scope of its existing work contract with its operations partner Transit Wireless, with the goal of providing improved data and voice connectivity across the New York City Subway network consisting of 242 stations. In the first phase and second phase of the project to improve services, close to 40 subway stations are going to be worked upon by Transit Wireless.

Cynics might point out that the move by AT&T Inc. (NYSE:T) is not going to offer immediate succour to its cell phone users immediately, since the full seven phases of the plan is going to take several years to be completed.

The immediate improvement in coverage and call quality would be experienced by AT&T Inc. (NYSE:T) subscribers in close to 76 stations post the completion of phase 2 roll out. These improvements would be spread across 30 stations in mid town, 11 stations in Manhattan, 29 in Queens and 6 stations in Chelsea.

The domestic telecom major also disclosed recently that it has tied up with TelePacific Communications, thanks to which the smaller telecom services provider would be able to switch its legacy network infrastructure into new IP based services like Ethernet data, without worrying about the drop in quality of services, since AT&T Inc. (NYSE:T) will step in to support its users.

Explaining the deal TelePacific , president and CEO has been quoted to have said that, “We value our long-standing relationship with AT&T Wholesale. Our customers want solutions that fit their connectivity, cloud and continuity needs and AT&T’s flexibility in working with us is helping TelePacific deliver them.”