Liquid Holdings Group Inc (OTCMKTS:LIQD) has decided to reorganize its support teams and operations to enhance the efficiency and reduce the overall cost. As per the reports, the restructuring comprises of consultants and employees headcount reduction in the United States. The changes have been implemented with immediate effect.
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As a result of this change in company’s organizational structure, the technical support teams and client service teams of Liquid have been streamlined through the formulation of a single source service center. With this alteration, all the services and solutions related requests will now be routed to a single point of contact. Liquid aims to enhance the overall service quality of Liquid through this move.
The senior management team of the company is delighted to announce this change and hopes that this step will help the company enhance the overall service quality and keep the cost well under control. According to Peter Kent, Chief Executive Officer, Liquid Holdings, the most important objective of Liquid has always been to provide the best client service in the industry. It has been putting efforts to attain this objective since the day it came into existence.
He further added that the way things were moving at this moment, Liquid Holdings could say that it’s on the right track. Going forward, the conversion of multi-contact points into single-source service center is one such step that will play a critical role when it comes to servicing people in an effective manner. Liquid had initially consolidated its office, which helped it achieve desired results, and now this reorganization is also expected to do the same.
Cash play an important role at every stage of business expansion. With the help of the current changes, Liquid Holdings Group Inc (OTCMKTS:LIQD) will be able to save enough cash and route it in such a way that other operations can be executed without any efficiency loss.