Real Goods Solar Inc (NASDAQ:RGSE) reported the on-time release of Solar 365™, its latest mobile software and web dashboard suite, creating a more engaging and better consumer experience. Dennis Lacey, the CEO, expressed that they intended to witness if there exists a unique means which they could apply software to help them grow revenue.
They particularly focused on elements of their revenue growth plan which comprise: increasing conversion rates, decreasing contract cancellations, reducing their cycle time and more satisfied consumers leading in more referrals. Solar 365™ was intended to address these elements of the consumer experience to lead revenue growth.
The details
Real Goods reported that the new mobile app and consumer portal provides numerous extremely useful features and advantages intended to support busy consumer lifestyle. Prospective and new consumers can effortlessly navigate Solar 365™ and easily access documents and information pertaining their intended solar installation whenever and wherever it is convenient. Consumers can access vital updates, plan appointments, and file requests through a latest real-time communication tool, with access to the team member engaged on their project.
After deployment, consumers can easily access and see their production stats and cost savings in kilowatts, and money earned if net metering. Customers can track the different means their latest solar installation has reduced their environmental impact, and share their stats with family and friends via email, and social media platforms.
Real Goods reported that consumers can earn bonus rewards of up to $500 for each successful referral. They can enter referral contact information, track progress and monitor their referral reward payouts. After the latest advancement, making payments is turns more convenient and easier. Dan Coffey, who led the advancement of Solar 365™, stated that this brings their consumers, construction and sales teams together in a dynamic, easier and fun way to go solar.
