Slack Technologies (NYSE:WORK) Launches New Service, “Slack Connect” That Allows Up To 20 Companies To Connect

SAN FRANCISCO, CALIFORNIA - APRIL 02: A view of Slack headquarters on April 02, 2019 in San Francisco, California. Workplace messaging company Slack Technologies Inc. announced plans to list its shares on the New York Stock Exchange. (Photo by Justin Sullivan/Getty Images)

Slack Technologies (NYSE:WORK) has unveiled a new capability called “Slack Connect” for improved virtual communication between various organizations or companies. The new services lest up to 20 organizations or companies to securely connect and world in shared channels, seeking to enhance the platform as an email replacement further.

Slack enhances its position in messaging and communicating with “Slack Connect”

The company announced the capability at its event, which comes at the back of Apple’s WWDC virtual event. The Slack Connect capability will make it possible for companies to link up and communicate through the shared channels feature. Previously shared channels were limited to two companies. The new technology will extend the utility and reach of Slack as a communication and messaging platform, thus intensifying its rivalry with Zoom Video Communications Inc. (NASDAQ:ZM), Microsoft Corp (NASDAQ:MSFT) and Google (NASDAQ:GOOGL).

Slack Connect is an advancement past what shared channels offer currently, and it is but on the chat functionality that allows people to talk between themselves. The capability is enhancing internal communications and allowing companies to connect to private comms of other companies simply and securely. It offers secure tooling and an enhanced connection to more organizations.

Slack Connect to limit the use of emails

Similarly, the company is working to offer Connect-using organizations and companies the ability to establish DM connections autonomous of channels. This product will cut on the use of emails, and if the service can let several organizations or companies chat amongst themselves, then there will be less need for emails to keep organizations in sync.

The company’s CEO Stewart Butterfield stated that the measure for success for the services will be after three to five years going by the percentage of DocuSigns signed in a shared channel. This will also be in terms of the number of invoices sent, the percentage of purchase orders being shares as well as the number of service tickets so far opened. The CEO stated that Slack Technologies is a trivial fabric for the integration of systems.

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