Support.com, Inc. (NASDAQ:SPRT) recently updated the shareholders that it had filed investor presentation with the Securities and Exchange Commission (SEC). The company used the same presentation to brief its shareholders about the company’s long-term growth plans. The presentation disclosed the management’s forward plans to thrive in a rapidly evolving support industry.
Apart from this, the presentation also detailed about the company’s leadership position in the technical support market and how it is marching ahead with its innovative technology solutions. The company has been proactively involved in meeting the complex and versatile support needs emerging as a result of the burgeoning evolution of connected devices. Moreover, the company is also paying attention to the changing customers’ needs, which are placing a higher emphasis on customer service while making purchase decisions.
Support.com, Inc. (NASDAQ:SPRT) believes that it has been successful in constantly diversifying its Services offerings and is aiming to leverage on its existing technical support to broaden and enhance its Nexus features as well as capabilities.
Earnings last quarter
The company has progressed in its objectives by forging new partnerships and programs. It highlighted the two-fold growth in Nexus seat licenses while the average number of customers per sessions grew 40% in the third quarter v/s the second quarter. The company is visibly seeing its efforts translate into results, which is evidenced in its progress in the last quarter. The company is confident that it is heading in the right direction and plans to seek opinion and feedback from its shareholders.
Meanwhile, the company posted earnings per share of ($0.07) in its third quarter, which missed the market EPS estimates of ($0.06). Support.com, Inc. (NASDAQ:SPRT)’s revenues declined 19.7% year-over-year to $17.86 million in the third quarter, which surpassed the market estimates by $0.21 million. The stock price of the company ended the previous day’s session at $1.12.